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Research Article

E-government adoption in public administration organizations: integrating institutional theory perspective and resource-based view

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Pages 221-234 | Received 27 Jun 2010, Accepted 05 Apr 2012, Published online: 19 Dec 2017
 

Abstract

We develop and test a theoretical model to investigate the adoption of government-to-government (G2G) information systems in public administration organizations. Specifically, this model explains how top management commitment (TMC) mediates the impact of external institutional pressures on internal organizational resource allocation, which finally leads to the adoption decision. The hypotheses were tested using survey data from public administration organizations in China. Results from partial least squares analyses suggest that coercive and normative pressures positively affect TMC, which then positively affects financial and information technology (IT) human resources in the G2G adoption process. In turn, financial and IT human resources are confirmed to positively affect the intention to adopt G2G. Surprisingly, we do not find support for our hypothesis that mimetic pressures directly influence TMC. Rather, a post hoc analysis implies that mimetic pressures indirectly influence TMC via the influence of coercive pressures. Our findings provide important managerial implications for public administration organizations.

Additional information

Notes on contributors

Daqing Zheng

About the authors

Daqing Zheng is an Assistant Professor of School of Information Management and Engineering in Shanghai University of Finance and Economic. He received his Doctor degree from Fudan University, and his publication has appeared in Pacific Asia Conference on Information Systems and other major Chinese academic journal. His research interests include IS adoption and e-government adoption.

Jin Chen

Jin Chen is a Ph.D. student in the Department of Information Systems, School of Computing, National University of Singapore. Her research interests include IT strategy, electronic business, and online community. Her works have been published in International Journal of Electronic Commerce, Electronic Markets, and in the ICIS and ECIS Conference Proceedings.

Lihua Huang

Lihua Huang is a full Professor of Information Systems in Management School of Fudan University. She is interested in research field in E-Commerce, E-Government, and IT adoption. She has received many awards for her outstanding teaching and research, such as National Best Teaching Award, Shanghai Distinguished Teacher Award, National Outstanding Women Leadership Prize, and Shanghai Outstanding Women Model Prize. She has published over 100 papers in Chinese and international academic journals. She also serves as an Associate Editor or the Member of the editorial board of many journals, such as International Journal of Electronic Business, Journal of Theoretical and Applied Electronic Commerce Research, Journal of Global Information Management, and China Journal of Information Systems.

Cheng Zhang

Cheng Zhang is an Associate Professor at Department of Information Management & Information Systems, Fudan University, China. His current research interests include electronic markets, information sharing strategies, and IT diffusion. His works have been published/accepted by journals like Electronic Markets, IEEE Transactions on Engineering Management, International Journal of Production Economics, Journal of Global Information Management, Omega, Simulation Modeling Practice and Theory, and Conference Proceedings like ICIS and AOM. He is now serving in the editorial review board of Journal of Global Information Management.

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