Evaluation of staffing policies in Markov manpower systems and their extension to organizations with outsource personnel

Abstract

This paper takes up the problem of the evaluation of manpower policies followed in an organization, and examines it in relation to the career growth facilitation afforded by the system to its members. The method proposes and constructs a quantitative measure of effectiveness for manpower policies based on the career growth facilitation afforded to the members, which can then be used for comparative evaluation of different policies. The models are then extended to organizations which outsource work through outsource manpower, and which seek to control the blend of internal and outsource manpower. The models and analyses developed herein will be of relevance to all manpower systems, and in particular, to organizations which outsource work, and those that attempt to achieve desired blends of the outsource staff with their own.

Keywords:

• manpower planning
• Markov models
• manpower policies
• outsourced manpower