Integrated model for implementation and development of knowledge management

Abstract

This paper proposes an integrated model for implementation and development of knowledge management (KM) using the Enterprise Knowledge Development (EKD) modeling methodology. This research was based on a qualitative exploratory–descriptive design and its status is conceptual or theoretical research. The objective was achieved by developing a literature research over KM and organizational modeling. Based on this initial research, the first model version was generated, according to the procedures indicated by the EKD methodology. Subsequently, this first model version was submitted for analyses, appraisal and validation, resulting in the final model version. This model is composed of sub-models of goals, rules, concepts, processes, actors, resources, requirements and technical components providing a holistic and systemic vision of knowledge management. The model may serve as a guide for organizations that aim to implement or improve their KM activities.

Keywords:

• knowledge management
• organizational modeling
• knowledge management model
• EKD

Additional information

Notes on contributors

Lucio Abimael Medrano Castillo

About the authors

Lucio Medrano, M.Sc. (Engineering), is working as a Researcher and doing his Postgraduate Studies at the Department of Industrial Engineering at São Paulo University, Brazil. His current research interests focus on knowledge management and science parks.

Edson Walmir Cazarini

Dr. Edson Cazarini is a Professor at the Department of Industrial Engineering at São Paulo University, Brazil. Dr. Cazarini has over a decade of research experience dealing with knowledge management and organizational modeling. Currently, his current research interests focus on knowledge management, science parks, decision theory and e-learning.