‘How can we help?’ The Contribution of University Libraries to Student Retention

Abstract

The Australian Government’s Higher Education Participation and Partnerships Program aims to encourage greater participation of students from low socioeconomic backgrounds in higher education. Historically, participation and retention rates of students from under-represented groups have been less than for the majority of school leavers. Universities are now intensifying their efforts to improve retention, and expect all parts of their institutions, including the university library, to contribute. Through a review of conceptual and empirical literature, this paper identifies five potential means by which a library may contribute to student retention and concludes by outlining one library’s approach to investigating its contribution.