Public libraries and their national policies: international case studies (Chandos Information Professional Series)

by John Helling, Witney, UK, Chandos Publishing, 2012, 172 pp, £47.50 (soft cover), ISBN 978-1-84334-679-1

Drawing on his knowledge and experience as a public librarian and his teaching and research of public-library management, John Helling examines the service models and practices of 12 countries from around the world to determine the barriers and benefits of the national and international policies that affect them. Each public-library system is presented in an easily understood case study that is both interesting and informative. The case studies comprise stand-alone chapters that provide a snapshot of the different policy models adopted by each service and the effect these policies have on the public library as a nationwide institution.

The 12 case-study chapters follow the same format, with four subsections that allow the reader to compare across the chapters and analyse the models to develop an insight into best practice:

•	A discussion of the historical background that has influenced the development of the public library as an institution;
•	Current framework and structure influencing the national public-library network;
•	Legislative and legal influences, including national standards, influence the service;
•	A summary of the present state of the public-library service in the country.

The author includes lists of references and useful websites at the end of each chapter that will encourage the interested reader to explore the issues further. The concluding chapter draws together the common themes running through the book and provides the benefit of the author's own experience on the value of national policy.

It is quickly evident that not all public-library services are equal in terms of national policies, and this book highlights how these differences occur. Whilst each country has different circumstances and environmental pressures to shape its model, there is evidence that the key indicator of success is community consultation.

This work is recommended for anyone interested in understanding the role of public libraries in their communities, but particularly for those who work or study in the library sector. For the library student, the text provides an insight into the role of public libraries and the barriers that face the public-library professional. More experienced practitioners can draw conclusions about best practice, which will help them to develop a deeper understanding of the influences on their work environment.

©2012, Corrinne Hills