Human-computer communications with special reference to technological developments, occupational stress and educational needs*

Abstract

The rapid development of computer technology is reviewed and its impact on employment and on the gross national product is mentioned. The process of designing an effective human-computer communication system is outlined, the role of job satisfaction is mentioned and methods which can be utilized to minimize (or optimize) occupational stress in human-computer communication work environment is discussed. The impact of utilizing high technology on the educational needs of ergonomists are outlined.

Notes

This work was supported by control number 210800034 from the National Institute of Occupational Health and Safety (NIOSH), John Etherton, program manager. The author is indebted to Professor Masamitsu Oshima, General Chairman of the Eighth International Ergonomics Congress, for inviting him to present this paper. The author is indebted to Dr. Bruce Rupps, Coordinator of Ergonomics and Scheduling, IBM Corporation, for bringing to his attention the 25th Anniversary Issue of the IBM Journal of Research and Development