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Abstract
To gain the position of a top runner of the 21st century, the effectiveness of ‘Science TQM’, a new principle of quality management, is proposed and discussed. The significance and effectiveness of ‘strategic joint task team activities’ for cooperative creation necessary for the development of ‘Science TQM’ are discussed. The formation of creative and ‘strategic stratified task teams’ (Tasks 1–8), and the verification of their effectiveness within Toyota and the Toyota group are proposed.
Acknowledgements
The author was TQM Promotion General Manager at Toyota and led the Toyota teams during the course of this study.