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Original Articles

Two-moment approximations for analysing a series of automated workstations

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Pages 745-765 | Received 01 May 2005, Published online: 22 Feb 2007
 

Abstract

In this research we develop two-moment approximation equations for the analysis of a series of automated workstations with infinite buffer capacity. An automated workstation is a server with deterministic processing times that experiences random operating times between failures, and then subsequent random repair times. The distribution of job inter-departure times from a workstation receiving input from an automated workstation is derived. From this distribution, expressions for the mean and variance of job inter-departure times from a workstation are obtained. These are then used as a basis for ‘linking’ workstations in a two-workstation aggregation approach. This method is compared to modelling such a system as a series of G/G/1 queues. The analysis method is easily implemented in a spreadsheet. Extensive computational experiments demonstrate the effectiveness of the overall approach.

Acknowledgements

We would like to thank the referees for their comments, which have improved this paper.

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