Abstract
Much of our intuition about production system performance dynamics is grounded in an understanding of simple serial lines. For this reason, practitioners tend to rely on concepts and principles that have successfully guided the design and improvement of these lines, even in the analysis of significantly more complex systems. Based on this intuition, there is a natural tendency to believe that improving any specific feature of a system will result in comparable or improved overall performance. Unfortunately, this is not always the case. In this paper, we present three case study examples which demonstrate that local improvements to station speed or buffer capacity can result in an overall degradation of system performance for non-serial production systems.
Acknowledgements
The authors acknowledge Dennis Blumenfeld, Jingshan Li, and Sam Marin of the GM R&D Center for offering their feedback on this work and providing helpful suggestions. We also acknowledge the anonymous reviewers for their comments and recommendations for improving the paper.