A bi-level constraint-oriented outsourcing framework for orchestration of an ERP system

Abstract

Outputs of each enterprise resource planning (ERP) process in an ERP system could constraint outputs of the next ERP processes. Therefore, it is necessary to determine the ability of ERP processes to support the orchestration of an ERP system. This paper presents a bi-level constraint-oriented outsourcing framework to identify any ERP process that effects on the orchestration of an ERP system. The contribution of the proposed bi-level constraint-oriented outsourcing framework for orchestration of ERP is twofold: (1) it develops the traditional constraints management from a crisp single-criteria environment to a fuzzy multi-criteria environment; and (2) it develops a linear programming technique for multidimensional analysis of preference (LINMAP) model to a fuzzy group bi-level LINMAP model. A case study demonstrates the applicability of the proposed constraint-oriented outsourcing framework for orchestration of ERP modules and processes.

Keywords:

• enterprise resource planning system
• outsourcing
• constraints management
• linear programming techniques for multidimensional of analysis preference

Acknowledgments

The authors would like to thank the anonymous reviewers for their insightful comments and suggestions.