![Sample our Engineering & Technology journals, sign in here to start your access, latest two full volumes FREE to you for 14 days]({"type":"image" , "src" : "/sda/5933/TOC-Subject-Sample-2021-Engineering-Tech.jpg"})
Abstract
Recent years have witnessed increased pressure across the global healthcare system during the COVID-19 pandemic. The COVID-19 pandemic shattered existing healthcare operations and taught us the importance of a resilient and sustainable healthcare system. Digitisation, specifically adoption of Artificial Intelligence (AI) has positively contributed to developing a resilient healthcare system in recent past. To understand how AI contributes to building a resilient and sustainable healthcare system, this study based on systematic literature review of 89 articles extracted from Scopus and Web of Science databases is conducted. The study is organised around several key themes such as applications, benefits, and challenges of using AI technology in healthcare sector. It is observed that AI has wide applications in radiology, surgery, medical, research, and development of healthcare sector. Based on the analysis, a research framework is proposed using an extended Antecedents, Practices, and Outcomes (APO) framework. This framework comprises AI applications’ antecedents, practices, and outcomes for building a resilient and sustainable healthcare system. Consequently, three propositions are drawn in this study. Furthermore, our study has adopted the theory, context and methodology (TCM) framework to provide future research directions, which can be used as a reference point for future studies.
Data availability statement
Data related with this paper is available with authors and will be available whenever required.
Acknowledgement
Authors express sincere thanks to the editor and reviewers for providing exhaustive review comments to improve the quality and content of the paper.
Disclosure statement
No potential conflict of interest was reported by the author(s).
Additional information
Notes on contributors
Laxmi Pandit Vishwakarma
Laxmi Pandit Vishwakarma is currently pursuing a fellowship programme in the Operations Management area at Management Development Institute (MDI), Gurgaon, India. She holds an MBA from ICFAI Business School, Hyderabad, India and a B. Tech. in Electronics and Telecommunication Engineering from the Rungta College of Engineering & Technology, Chhattisgarh, India. She was awarded with Certificate of Best Paper at the 2nd International Conference on Changing Business Paradigm (ICCBP-2022) held in India. She worked as a Research Associate at MDI Gurgaon. She worked on a project titled ‘Indian Infrastructure Body of Knowledge (InBoK)’, an Niti Aayog initiative on Program with the Quality Control of India (QCI) and IIM Indore to build the reference book. Her areas of interest include supply chain management, supply chain resilience, sustainability, and Industry 4.0 technologies. Email: [email protected]
Rajesh Kr Singh
Rajesh Kr Singh is Professor in Operations Management Area at Management Development Institute (MDI), Gurgaon, India. His areas of interest include Supply chain management, Industry 4.0 and Circular Economy. Currently he is serving as Associate Editor to International Journal of Consumer Studies (ABDC- ‘A' category journal, Wiley publication), International Journal of Global Business and Competitiveness (Springer publication) and Area Editor, Operations Management Research. He is also in Editorial Board of Journal of Supply Chain Management Systems, Journal of Asia Business Studies (Emerald) and Vision-The Journal of Business Perspective (Sage publication). For past three years, he has also figured among the top 2% researchers in the world as per study done by Stanford University scientists in 2020. He has also worked as Guest Editor for special issues of Resources, Conservation and Recycling (IF=13.08), Sustainable Production and Consumption, Competitiveness Review, Journal of Modelling in Management, Administrative Sciences, Global Journal of Operations and Strategic Sourcing, etc. He has published papers in highly reputed and impactful journals such as Journal of Business Research, Resources, Conservation and Recycling, Journal of Cleaner Production, Production Planning and Control, Annals of Operations Research, International Journal of Production Research, Applied Soft Computing, Industrial Management and Data Systems, IEEE Transactions on Engineering Management. Business Strategy and the Environment, Journal of Enterprise Information Management, Computers and Industrial Engineering, etc.
Ruchi Mishra
Ruchi Mishra is an Assistant Professor in Production Operations Management & QT area at Institute of Rural Management Anand (IRMA), India. She holds her Fellow (Ph.D.) from National Institute of Industrial Engineering (NITIE), Mumbai, India. She has published papers in journals such as Computer & Industrial Engineering, Annal of Operations Research, International Journal of Logistics Management, Journal of Cleaner Production, IEEE Transactions on Engineering Management, International Journal of Consumer Studies, Journal of Enterprise Information Management, and International Journal of Retail & Distribution Management. Her major interests are in the areas of Digitalisation, Green Supply Chain Management and Supply Chain Aspects of Omnichannel Retailing. Email: [email protected]
Archana Kumari
Archana Kumari is a Lecturer in Gloucestershire Business School, University of Gloucestershire Bristol, UK. Her research interest entails international trade, supply chain, artificial intelligence, regional development, etc. She has more than five years of research experience and published a number of peer-reviewed articles in the domain of international business, supply chain, business economics, strategy, and regional disparity. She has completed her PhD at the University of the West of England, UK. She has attended many conferences, including the 2019 Region’s Week sponsored by the European Commission in Brussels on the policy implications of regional disparity. Previously, she worked as a senior analyst for four years at Deloitte in India. Email: [email protected]