Deploying for Deliverance: The Digital Divide in Municipal Wireless Networks

Abstract

The use of information technology (IT) is growing; access and use differ among those from different races, ethnicities, income and education levels, jobs, ages, and genders. Although some argue that broadband technology could be the platform for universal access, the benefits are still debatable for municipalities providing access. The authors discuss how public officials have decided to lead, support, and usher in an era of rapid IT development through wireless broadband networks to address digital divide concerns, and how these claims may meet—or fail to meet—expectations. The purpose of this paper is twofold: (1) to propose a fruitful investigative overview of U.S. cities claiming that a municipal wireless network will bridge the “digital divide”; and (2) to employ discourse analysis to examine the digital divide language 24 municipal wireless networks (MWNs) use.