Supporting free clinic patients’ social needs with MSW interns: A pilot study

ABSTRACT

Social needs, which are social risk factors including lack of access to stable housing, healthy food, or reliable transportation, are recognized as integral to health. Free clinics tend to serve patients with social needs, yet, few are screened or receive assistance. Lack of personnel, resources, and procedures to identify and assist patients are reasons few free clinics consider social needs. To address this service gap, a midwestern free clinic and neighboring Masters of Social Work (MSW) program established a partnership. A social needs screen was developed and integrated into health care practice. An MSW intern was also embedded as a member of the health care team to provide social needs assistance. A 6-month pilot study was conducted to assess the value of the screen and use of MSW assistance services. Of the 223 patients screened, 66.4% (n = 146) scored positive for social needs. Only four percent (n = 6) of the patients used MSW services. Chi-square analyses reveal significant differences in social needs by age, gender, race, education, and primary language. The findings suggest that the screening and MSW intern services are valuable; however, they further suggest that screening alone may be insufficient to encourage utilization of MSW services.

KEYWORDS:

• Social needs
• Screening tool
• MSW interns
• Free Clinics

Acknowledgements

The authors wish to thank Madalyn Olsen, the free clinic providers and administrators for their collaboration, and the free clinic patients for embracing the MSW intern.

Additional information

Funding

This work was supported by the University of Wisconsin-Whitewater Engaged Scholarship Grant Program.