Decision-making in management information systems research: the utility of policy capturing methodology

Abstract

Although decision-making represents a fundamental issue in management information systems (MIS), obtaining accurate assessments of the factors affecting employees' decisions may be difficult using traditional methods such as ratings and rankings. Policy capturing, a little-used method in MIS, represents a potentially important alternative to more traditional methods. After demonstrating that policy capturing has been underutilized in MIS, the paper illustrates the use of policy capturing in two decision-making contexts—computer training and software selection. These two studies contrast policy capturing results with more traditional methods, and draw implications for research.

Additional information

Notes on contributors

JOSEPH J. MARTOCCHIO

bitnet: MARTOCCH@UIUCVMD, internet: [email protected]

JANE WEBSTER

bitnet: J1W@PSUVM, internet: [email protected]