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Communication Quarterly Volume 68, 2020 - Issue 1
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Original Article

A chorus of dissent: exploring the aims and audiences of online dissent

Johny T. GarnerJohny T. Garner (Ph.D., Texas A&M University) is a Professor of Communication Studies in the Bob Schieffer College of Communication at Texas Christian University. Johny’s research focuses on organizational dissent and on organizing processes in religious organizations.Correspondence[email protected]
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Brittany L. PetersonBrittany L. Peterson (Ph.D., University of Texas at Austin) is an Associate Professor in the School of Communication Studies and the Director of E-Learning for the Scripps College of Communication at Ohio University. Brittany’s research focuses on communicative constructions of (in)voluntary membership.
Pages 73-93 | Published online: 24 Oct 2019
 
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Abstract

In this study, we examined online dissent as expressed by members and former members of a U.S. based megachurch. Our interpretive analysis of the data illuminated three audiences of dissent (i.e., self, others, the pastor) and uncovered three clear aims (i.e., individual sensemaking, community defense, providing corrective direction) of dissent processes in this non-secular organization as enacted online. Taken together, these audiences and aims complicate several taken-for-granted assumptions embedded in current models of dissent processes and extend scholarly insight into dissent in religious organizations.

Disclosure statement

No potential conflict of interest was reported by the authors.

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