Abstract
Computer-based instruction (CBI) has been growing rapidly as a training tool in organizational settings, but close attention to behavioral factors has often been neglected. CBI represents a promising instructional advancement over current training methods. This review article summarizes 12 years of comparative research in interactive computer-based instruction relevant to employee training techniques. The results demonstrate that CBI is an effective and viable training technique, and several areas in need of further examination are detailed.
Acknowledgments
The authors would like to thank Dr. Alyce Dickinson, Dr. Mark Dixon, and the anonymous reviewers for their helpful suggestions while reviewing this manuscript.