Exploring a developing tourism industry: a resource-based view approach

ABSTRACT

This exploratory study examines dimensions related to tourism development in the case of Uruguay. Internal and external analyses were conducted to identify key resources to maximise opportunities and minimise threats to the country’s tourism development. The study, which adopts the resource-based view of the firm, is based on the perspectives of key tourism stakeholders. Unstructured, face-to-face interviews were conducted with eight key informants, three representing government institutions, three private, and two public–private. The interviews revealed opportunities in various fronts, primarily consolidating and expanding international markets, and developing additional offerings, including convention/event and heritage tourism to minimise the effects of seasonality. Strong dependence on neighbouring markets, marginal airline connectivity, and knowledge of Uruguay internationally were main perceived barriers to further development. The value of employing the resource-based framework in guiding understanding of the themes under investigation was confirmed. Implications emerging from the findings are discussed and future research directions suggested.

KEYWORDS:

• Tourism development
• tourism stakeholders
• resources
• resource-based view of the firm
• Uruguay

Disclosure statement

No potential conflict of interest was reported by the author.

Notes on contributor

Abel Duarte Alonso, Ph.D., is a Senior Lecturer, Liverpool Business School, Liverpool John Moores University, UK, and a Honorary Senior Lecturer, School of Business and Law, Edith Cowan University, Australia. His research interests include micro, small and medium enterprises, family enterprises, innovation, wine entrepreneurship, tourism, hospitality, and community development.