ABSTRACT
This study aims to evaluate better the effectiveness of tourism collaboration and subsequently identify future research directions. Its conceptual framework for evaluating the effectiveness of stakeholder collaboration consists of four main parts: context, process, outcome and impact. The framework enables comparative analysis of collaboration across different contexts; allows individual or comparative case studies; and enables efforts to collect data on a series of indicators from many cases to test dimensions, elements and interactions. This study systematically reviews 169 studies evaluating stakeholder collaboration, including research papers, book chapters, research frontiers articles, commentaries, book reviews, issue introductions, short communications and research notes.
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No potential conflict of interest was reported by the author(s).
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Notes on contributors
Hanqin Qiu
Hanqin Qiu is the Distinguished Professor at Nankai University, the Dean of College of Tourism and Service Management. Her research interests focus on the analysis of tourism demand, consumer behavior, the inbound and outbound tourism in China, the tourism development and policy issues in Asia Pacific and tourism education innovations, etc.
Dongzhi Chen
Dongzhi Chen a Lecturer in Business School at Tianjin University of Finance and Economics, China. Her research interests include the sharing economy and data science.
Jingjing Yang
Jingjing Yang currently works at Macao Institute for Tourism Studies, China. Dr Yang’s research interests include China tourism development, tourism impacts, sociology in tourism, anthropology in tourism, tourist behaviours, ski tourism among others.
Kun Zhang
Kun Zhang is Associate Professor in the College of Tourism and Service Management at Nankai University, China. Her research interests are tourism planning, with the focus on tourism destination image and AI technology, tourists’ demands and sustainable tourism planning.
Tingting Liu
Tingting Liu is currently a Lecturer in the College of Tourism Service and Management at Nankai University, China. Her research interests are luxury travel and tourism consumption.