Optimizing perceived organisational support to improve job performance of IT employees

Abstract

Amid Covid crisis and other market trends, the texture of the market is such that even a whiff of adverse news gets distended. In such a situation, an organization can outperform only when employees contribute to its success story. The rapid advancement in the current scenario has resulted in substantial changes in all dimensions and fields of human life. This situation drives businesses to keep up with and develop in response to these changes and innovations. It has become imperative for organisations to stimulate organisational paradigm adjustments, particularly in terms of boosting quality, effectiveness and efficiency in order to improve their performance. This calls for employees’ belief that organisations deeply care about their well-being and value their work. Such a perception is known as Perceived Organisational Support (POS). This paper seeks to understand the concept of optimizing POS to improve the job performance of employees. This research is designed by using a quantitative approach with data from 380 IT employees working in India.

Subject Classification:

• C92

Keywords:

• Perceived organizational support
• Job performance
• Efficiency
• Effectiveness
• Quality