Syrian Refugees and their re-entry to ‘normality’: the role of service industries

ABSTRACT

The paper analyzes data derived from an exploratory study based on interviews with 26 Syrian Refugees, indicating how they used past experiences and qualifications to obtain employment in the UK and Germany. The paper also describes in outline a chronology of escape, reaching Europe, traveling through Europe, and finally accessing a new ‘normality’ through obtaining employment in the service industries or continuing past study. Their stories are used to further theoretical components of resilience and associated concepts of adaptability and overcoming vulnerability. Reference is made to the structure of resilience and the role of social networks made more accessible via the use of smartphones and social media.

摘 要

本文分析了基于26名叙利亚难民访谈所得的探索性研究数据，揭示他们如何借助过往经验和资历在英国和德国获得工作。同时，本文概述了受访者的逃生时序，追踪了他们从抵达欧洲、穿越欧洲并最终通过在服务行业就业或继续以往的学习而获得一种新‘常态’的过程。他们的故事进一步阐释了恢复力理论以及与适应性和克服脆弱性相关的概念。本文为理解恢复力结构提供了参考，并发现通过使用智能手机和社交媒体使社会网络更具可达性。

KEYWORDS:

• Services
• refugees
• Syria

关 键 词:

• 服 务
• 难 民
• 叙 利 亚

Disclosure statement

No potential conflict of interest was reported by the authors.