Engaging employees for quality of life: mediation by psychological capital

ABSTRACT

The objective of this study is to examine the mediating role of psychological capital (PsyCap) between work engagement and the six dimensions of quality of work life (QoWL). Data were collected from the employees working in the accident and emergency department of tertiary hospitals in India involved in rendering emergency healthcare services. Structural analysis showed that PsyCap fully mediates the relationship between work engagement and control at work and partially between work engagement and the other five dimensions of QoWL. These results augment broaden and build theory by explaining the role of PsyCap in channelizing the positive effect of work engagement to improve employees’ QoWL. Hospitals with the accident and emergency department are encouraged to recruit psychologically capable employees. Such employees can transfer the benefits of their personal resources and engagement to the quality of life at work and be less prone to burnout.

摘要

本研究的目的是探讨心理资本（PsyCap）在工作投入与工作生活质量六个维度之间的中介作用。数据来自于印度三级医院急诊室负责提供紧急医疗服务的工作人员。结构分析表明，心理资本完全调解了工作投入与工作控制之间的关系，部分是工作投入与工作生活质量的其他五个维度之间的关系。通过解释心理资本在渠道化工作投入的积极作用以提高员工工作生活质量方面的作用，这些结果将进一步拓宽和建立理论。鼓励医院急诊室招聘具有心理素质的员工。这样的员工可以将个人资源和敬业精神的好处转移到工作生活质量上，并且不太容易发生倦怠。

KEYWORDS:

• Healthcare industry
• accident and emergency department
• psychological capital
• quality of work life
• work engagement

关键词:

• 医疗行业
• 急诊室
• 心理资本
• 工作生活质量
• 工作投入

Disclosure statement

No potential conflict of interest was reported by the authors.

ORCID

Manish Gupta http://orcid.org/0000-0001-9671-1605