Work-family conflict, subjective well-being, burnout, and their effects on presenteeism

ABSTRACT

Work arrangement and flexible work settings are becoming increasingly important in service organizations in an era ravaged by pandemic disruptions. Drawing upon the job demands-resources theory, this study examines the mediating roles of subjective well-being (SWB) and burnout in the relationship between work-family conflict (WFC) and presenteeism. The paper also examined the moderating role of work shifts in the direct relationships between WFC, SWB, burnout, and presenteeism. The data was gathered from 332 workers in Northern Cyprus hotels. The relationships were analyzed by ‘structural equation modeling’. Our research found that WFC is positively related to presenteeism. Furthermore, the intervening roles of burnout and SWB on the relationship between WFC and presenteeism were tested, and our data supported the mediated path through SWB. Still, they did not support the mediated path through burnout. Work shifts significantly moderated the positive relationship between burnout and presenteeism. Practical and theoretical implications have been discussed.

摘要

本研究考察了主观幸福感和倦怠感在工作家庭冲突与工作出勤率之间的中介作用。数据来自北塞浦路斯的332名酒店工人。研究发现，工作家庭冲突与工作出勤率呈正相关。此外，测试了倦怠感和主观幸福感在工作家庭冲突与工作出勤率之间的中介作用，数据支持主观幸福感的中介路径，但不支持倦怠感的中介路径。工作班次显著调节了倦怠感和工作出勤率之间的正向关系.

KEYWORDS:

• Subjective well-being
• burnout
• presenteeism
• work shifts
• work-family conflict
• hospitality employees

关键词:

• 主观幸福感、职业倦怠、出勤率、工作轮班、工作家庭冲突、酒店员工

Disclosure statement

No potential conflict of interest was reported by the author(s).