Using professional practice frameworks to evaluate consultation

ABSTRACT

Within the United Kingdom (UK), recent socio-legislative changes have led to increased trading of educational psychology services (EPSs) and greater focus on accountability. However, the impact of educational psychologists’ (EPs’) practice can be difficult to ascertain, particularly within consultation where resultant actions are often implemented by other professionals. This action research, conducted within two EPSs, sought first to find possible frameworks for evaluating consultation, via literature review. Thereafter, qualitative and quantitative data were collected and analysed with EPs, leading to the identification of two preferred frameworks: Appreciative Inquiry (AI) and the Constructionist Model of Informed Reasoned Action (COMOIRA), which were piloted and reviewed. In the final research phase, focus groups considered their usefulness as evaluation tools. Despite some promising findings, variation amongst EPs’ views about their applicability, perhaps influenced by previous familiarity with the frameworks, suggested the need for further research in this area.

KEYWORDS:

• Appreciative inquiry
• COMOIRA
• evaluation
• professional practice framework
• service delivery

Disclosure statement

No potential conflict of interest was reported by the author.

Additional information

Funding

This research was supported by the Flintshire County Council.