ABSTRACT
Much consumption-related activity online is outside of what is understood traditionally as community and is via user-generated content (UGC), of which blogs and YouTube channels in particular dominate in the beauty sphere. Community of practice (CoP) theory from social learning and organisation studies offers an alternative way to understand these consumption-based UGC practices. This study combines data from 25 interviews with bloggers and YouTubers and their blog posts and videos. Among these UGC creators we find mutual engagement, shared repertoires and joint enterprise. This paper theorises consumption-based UGC creators as a CoP and contributes insights for mangers as to how to engage with them as practitioners and learners.
Acknowledgments
The authors acknowledge the support of Dublin Institute of Technology and University College Dublin in the conduct of this research.
Disclosure statement
No potential conflict of interest was reported by the authors.
Additional information
Notes on contributors
Valerie Gannon
Valerie Gannon is a Lecturer in Advertising at Dublin Institute of Technology. Her research has been published in the European Journal of Marketing and the Journal of Customer Behaviour. +353-1-4023000.
Andrea Prothero
Andrea Prothero is Professor of Business and Society at the UCD College of Business. She has published widely in the broad Marketing and Society field.