https://orcid.org/0000-0003-2263-0559
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ABSTRACT
Electric scooter (e-scooter) sharing services have redefined the concept of urban transportation and development for cities around the world. These services, however, have raised concerns regarding information privacy in the wake of allegations that they are used by corporations and even government bodies to collect information. We introduce a new dimension of privacy concerns (i.e., privacy concerns for traceable information: PCTI) and utilize the antecedent-privacy concern-outcome (APCO) macro model to propose a research model for the relationships among privacy experiences and awareness, usage and geographical regularities, PCTI, and information privacy protective responses (IPPR). Our analysis suggests that privacy experiences and privacy awareness remain as salient antecedents and that geographical regularity should be included as a new antecedent for PCTI. This study contributes to the literature on information privacy in the sharing economy and provides implications for both stakeholders of e-scooter platforms and policymakers for urban transportation and IT-enabled development.
Acknowledgement
This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2019S1A3A2098438).
Disclosure statement
No potential conflict of interest was reported by the author(s).
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Notes on contributors
Lin Li
Lin Li is an Assistant Professor in the School of Business Administration at Kookmin University, South Korea. She received her Ph.D. degree in Management Information Systems from Kyung Hee University, South Korea. Her research interests include platform for online marketplaces, data analytics and image mining, artificial intelligence, information privacy, and sharing economy. Her research has been published at International Journal of Hospitality Management, Information Processing & Management, Electronic Markets, Asia Pacific Journal of Tourism Research, KSII Transactions on Internet & Information Systems, and Asia Pacific Journal of Information Systems.
Kyung Young Lee
Kyung Young Lee is an Associate Professor in the Rowe School of Business at Dalhousie University, Canada. He received his Ph.D. in Management Information Systems from the Desautels Faculty of Management, McGill University. His research interests include the sharing economy, IT security and privacy, IT innovation, online word-of-mouth (product reviews), knowledge management in knowledge teams, online communities, firm's use of social media, and smart tourism. His research has been published in Computers in Human Behavior, Information & Management, Information Processing & Management, Information Technology & People, International Journal of Hospitality Management, International Journal of Mobile Communications, Internet Research, Journal of Travel & Tourism Marketing, Telematics and Informatics, and many other journals.
Younghoon Chang
Younghoon Chang is an Associate Professor in the School of Management and Economics at Beijing Institute of Technology, Beijing, China. He received his Ph.D. degree in Business & Technology Management from KAIST, South Korea. His research interests include information privacy, AI and robot management, crowdsourcing, ebusiness, business analytics, and digital health. His articles have appeared in Information & Management, Information Systems Frontiers, Government Information Quarterly, Telecommunications Policy, Journal of Global Information Management, Behavior and Information Technology, Industrial Management & Data Systems as well as in the proceedings of international conferences. He is currently serving as an associate editor of Asia Pacific Journal of Information Systems, and an editorial review board member of Industrial Management and Data Systems and Journal of Computer Information Systems.
Sung-Byung Yang
Sung-Byung Yang is an Associate Professor in the School of Management at Kyung Hee University, South Korea. He received his Ph.D. from KAIST. He served as a research fellow in the Desautels Faculty of Management at McGill University. His research interests include sharing economy, IT security and privacy, business analytics, online reviews and communities, social media and networks, knowledge management, customer relationship management, and smart tourism. His research has been published in MIS Quarterly, Information Systems Research, Tourism Management, Computers in Human Behavior, Electronic Commerce Research and Applications, Electronic Markets, Information & Management, International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management, International Journal of Information Management, Internet Research, Telematics and Informatics, and many other journals.
Philip Park
Philip Park is an Assistant Professor in the School of Management at Kyung Hee University, South Korea. He received his M.A. from Texas A&M University. His research interests include the sharing economy, sustainable development, online communities, business communication, and business ethics. His research has been published in Asia Pacific Journal of Tourism Research and Business Communication Research and Practice.