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Abstract
Bereavement and grief are natural processes and the majority of people find their way through their loss. However, a small minority may benefit from professional assistance and a service that meets their needs. The aim of this study was to evaluate the impact of an Australian Hospital Bereavement Service on the next of kin of deceased patients. The service provides three consecutive tiers of support to palliative care patients and families including information and compassion, non-specialised bereavement support and specialist intervention referral to external agencies on an individual and selective basis. The research used a qualitative approach with semi-structured focus groups and thematic analysis. Major themes identified were personal experience of grief; revisiting the hospital; and bereavement care experiences. We conclude assumptions should not be made about bereavement needs or grieving reactions of individuals. However, a suite of appropriate bereavement services, support groups and feedback opportunities are perceived as helpful by grieving adults. The research also highlighted how difficult it is for some family members to return to the hospital following the death of their loved one.
Acknowledgements
We sincerely thank all participants for sharing their bereavement experiences.
This study was financially supported by the Western Australia Cancer and Palliative Care Network. ▪
Additional information
Janie Brown PhD MEd(Ad) BN Nursing and Midwifery Research Coordinator St John of God Subiaco Hospital and Curtin University
Jennifer Gardner PhD Manager, Pastoral Services St John of God Subiaco Hospital