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Original Articles

Everyday communication challenges in aphasia: descriptions of experiences and coping strategies

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Pages 1270-1290 | Received 28 Oct 2019, Accepted 25 Mar 2020, Published online: 15 Apr 2020
 

ABSTRACT

Background: Everyday communication often occurs in situations that pose high attentional and social demands. People with aphasia have reported perceiving greater challenge communicating in these situations, but more specific information about these challenges could help clinicians and researchers work toward more meaningful intervention outcomes and increased life participation.

Aims: To explore the everyday communication experiences of people with aphasia based on their own perspectives and to identify how they report coping with everyday communication challenges.

Method: Twenty-one participants with mild or moderate aphasia completed semi-structured interviews that immediately followed the experimental arm of a larger project. Interview questions solicited descriptions and examples of communication experiences from participants’ everyday life that related to the situations they experienced during the experiment (retelling stories to responsive and unresponsive communication partners and while completing a concurrent tone discrimination task). Interviews were recorded, transcribed orthographically, then coded using thematic analysis.

Results: Qualitative analysis revealed two themes related to participants’ communication experiences (i.e., relationships, environmental distractions) and one theme relating to their reactions to challenging everyday communication experiences (i.e., coping). They perceived that they were influenced by their communication partners and the physical environment in which communication took place. Two thirds of participants described implementing behavioral and/or cognitive strategies to cope with everyday communication challenges.

Conclusions: Everyday communication is often challenging for people with aphasia when they feel unsupported by communication partners (even close family members and friends), are exposed to background noise, or are performing a concurrent task. One way that participants coped with challenging communication situations was to regulate their thoughts, attitudes, or beliefs. Future research is needed to understand how to appropriately focus on cognitive strategies in aphasia therapy to improve generalization and social participation.

Acknowledgments

Data collection for this work was supported by a Dissertation Completion Fellowship Award from the University of North Carolina Graduate School. Special thanks to Drs. Adam Jacks and Katarina L. Haley for their help with study design; Lauren Bell, Riley Robertson, Madison Goers, Tayler Simonds, and Morgan Billinger for their help with data collection and analysis; Triangle Aphasia Project, unlimited for their help with recruitment; and Dr. Nina Simmons-Mackie for her feedback on an earlier draft of this manuscript.

Disclosure statement

The author reports no conflict of interest.

Additional information

Funding

This work was supported by the University of North Carolina Graduate School Dissertation Completion Fellowship Award.

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