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Abstract
Librarian-mediated literature searching is a key service provided at medical libraries. This analysis outlines ten years of data on 19,248 literature searches and describes information on the volume and frequency of search requests, time spent per search, databases used, and professional designations of the patron requestors. Combined with information on best practices for expert searching and evaluations of similar services, these findings were used to form recommendations on the improvement and standardization of a literature search service at a large health library system.
ACKNOWLEDGMENT
The authors wish to thank John McVagh for data analysis support.
Additional information
Notes on contributors
Carol Friesen
Carol Friesen, MA, MLIS ([email protected]) is MHIKNET Librarian for Manitoba Health, University of Manitoba Libraries.
Mê-Linh Lê
Mê-Linh Lê, MA, MLIS ([email protected]) is Health Sciences Centre Librarian, University of Manitoba Libraries.
Carol Cooke
Carol Cooke, MLIS ([email protected]) is Health Sciences Centre Librarian/Health Sciences Libraries Web Services Librarian, University of Manitoba Libraries; all of the above are at: Neil John Maclean Health Sciences Library, University of Manitoba, 727 McDermot Avenue, Winnipeg, MB, Canada R3E 3P5.
Melissa Raynard
Melissa Raynard, MLIS ([email protected]) is Hospital Librarian, Concordia Hospital Library, 1095 Concordia Avenue, Winnipeg, MB, Canada R2K 3S8.