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The Reference Librarian Volume 54, 2013 - Issue 3: Reference Service in For-Profit Libraries
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Articles

Using LibraryH3lp to Form a Collaborative Reference Service

Andrea Cohn Learning Resource Center, Harrison College, Fort Wayne, INCorrespondence[email protected]
,
Rebecca Johnson Funderburg Library, Manchester University, North Manchester, IN
&
Erin Milanese Good Library, Goshen College, Goshen, IN
Pages 245-250 | Published online: 02 Jul 2013
 
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Abstract

Harrison College (formerly Indiana Business College), a for-profit institution with approximately 6,100 students, implemented a virtual reference service in 2009. This article discusses our choice to use LibraryH3lp as the provider for this service, and how it has created a unique model for staffing our virtual reference services.

Acknowledgments

© Andrea Cohn, Rebecca Johnson, and Erin Milanese

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