What’s in a Word: Coming to Terms With Reference

Abstract

Information literacy has gained ascendency in the reference world to the detriment of the practice of reference librarianship itself. Libraries seem more interested in having librarians teach with technology than in having them engage in thoughtful reference work. Major library associations seem more interested in touting the benefits of information literacy than in supporting traditional reference work, and they define reference in overly simplistic, tautological terms as the practice of answering reference questions rather than attributing to it the subtlety and expertise that make it so valuable. These associations need to rethink the hierarchy and give reference its due.

KEYWORDS:

• information literacy
• reference
• library associations
• information technology
• definition