Enhancing the quality of engineering education by utilising student feedback

Abstract

This paper reports on the role of the current student experience questionnaire in gaining student views on their educational experiences while studying at a research-intensive university in Australia. In particular, the paper focuses on the experiences of engineering students. The paper goes on to examine the areas of best practice and those identified for improvement by students. A number of areas identified by engineering students as needing improvement fall within the teaching dimension; in particular, issues relating to feedback to students and clarity of explanation. Finally, the paper outlines some of the actions that have been taken by the university and the Faculty of Engineering based on the results.

Keywords:

• engineering student experience
• feedback loop
• higher education quality
• quality enhancement
• student experience surveys
• survey management system