Abstract
Quality in higher education is a subject of increasing importance. This idea can be supported by looking at different sources, namely, the scientific literature, national and transnational governments’ policies, such as those emerging from the Bologna Process. Also, the internationalisation of higher education and, within it, students’ and staff mobility among institutions, has brought to the agenda the quality issue, particularly with regard to the teaching and learning process. Several authors argue that the meaning of quality depends on who defines it. This article focuses on a study that looks at how teachers and students in higher education institutions, in Portugal and in the domain of Engineering, see the quality issue. Data was collected through interviews to teachers (six) and students (38) in two different Portuguese institutions. The results indicate that, although teachers and students refer to the same dimensions that influence quality, they have different perspectives about their importance. From the point of view of the authors, this discrepancy requires some pedagogical actions in the context where the study was developed and, also, further research to see if the same tendency exists in different settings.
Acknowledgements
Part of this study is financially supported by the Foundation for Science and Technology/FCT (Portugal), Reference: SFRH/BD/37872/2007.