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Articles

The perception of Bus Rapid Transit: a passenger survey from Beijing Southern Axis BRT Line 1

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Pages 201-219 | Received 19 May 2010, Accepted 04 Oct 2011, Published online: 21 Feb 2012
 

Abstract

Bus Rapid Transit (BRT) has emerged as a cost-effective transport system for urban mobility. As a relatively new form of Mass Transit, its ability to provide a high-quality transport service and potential to stimulate land development remain largely unexplored. This study intends to investigate the public attitude towards BRT services, as well as respondents’ perception of living near BRT stations, using the Beijing Southern Axis BRT system as a case study. A data-set of responses to 525 questionnaires were assembled and analysed using a combination of statistical techniques. The results show that BRT has gained great popularity among passengers, and brought about a positive impact on the attractiveness of residential property. The data identify that the majority of passengers are work-related commuters and use BRT more than once a day. The captive users have a higher satisfaction than choice users with respect to reliability, comfort & cleanliness and overall satisfaction with the BRT service. It is argued that the BRT has significantly improved the attractiveness of residential property along the BRT corridor.

Acknowledgements

The authors acknowledge support from the China Scholarship Council, which provided a Ph.D. candidate research grant. The authors also acknowledge the financial support from the Royal Institution of Chartered Surveyors (RICS) in conducting the fieldwork. The authors wish to thank Professor Bill Neill, Dr Jillian Anable and Mr. Brian Masson from the University of Aberdeen for their comments on the questionnaires.

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