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Articles

Monitoring processes with ordinal data: an area-based approach

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Pages 1361-1383 | Received 20 Feb 2020, Accepted 23 Jan 2021, Published online: 14 Apr 2021
 

Abstract

In case of an ordinal process (p1, p2, p3) involving three ordered categories, always the following condition holds: p3(1p1), where p1 and p3 are the proportion of items in the first and third categories respectively. Using this fact, Pal and Gauri (Citation2019) defined a measure called process area of proportions (Ap) aiming to evaluate capability of a process with ordinal responses. In this article, the statistical distribution of the sample estimate of process area of proportion (Âp) is studied in details using simulations. It is found that Âp approximately follows Gamma (k, θ) distribution, where k and θ are functions of p1, p3 and n (sample size). Control charts are designed based on the Gamma approximation (GA) as well as empirical distribution (ED) of Âp, and performances of these charts are evaluated based on simulation studies. The monitoring statistic (Âp) takes care of the fact that an ordinal process cannot be considered out-of-control if p1 and/or p3 shifts in favorable directions, and therefore, the proposed GA-based chart does not give false out–out-control signal when p1 and/or p3 shifts in favorable directions.

Acknowledgments

We are sincerely grateful to the referees for their valuable comments which have helped in improving the overall clarity and readability of this article.

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