Conflict style differences between individualists and collectivists

Abstract

This study investigated the fundamental beliefs regarding cross-cultural differences in conflict styles. The sample consisted of 188 graduate students from 31 different countries residing in the U.S. Findings indicated that assumptions regarding the relationship of culture to conflict style preferences may not be valid. Preference for using five conflict styles were measured: avoiding, obliging, integrating, compromising, and dominating. The integrating style is generally the most preferred; obliging and avoiding are next, followed by compromising and dominating. Avoiding is preferred by individualists rather than by collectivists. Individualists do not differ from collectivists in their preference for the dominating conflict style. We also found that collectivists prefer compromising and integrating more than individualists do, whereas individualism-collectivism had no significant linear effect on preference for the obliging style. Conflict styles are highly multidimensional for both individualists and collectivists. Even though the five conflict styles can be subsumed under four types, the items measuring the five styles cannot be generated from any two-dimensional typology. Finally, the meaning of four of the five styles is different for individualists and collectivists: Dominating is the only style interpreted similarly by both groups. Areas for future research are considered.

Keywords:

• Culture
• Conflict Styles
• Communication
• Individualism
• Collectivism