Abstract
This study investigates helpful/unhelpful support, and reasons why responses from others are evaluated as helpful/unhelpful in terms of how they affect the ability to cope with deployment. Interviews were conducted with 26 military partners during deployment. The results offer a typology of (un)helpful responses and attributions of these responses. Furthermore, the results indicate that similar responses can be evaluated as both helpful and unhelpful, creating a support paradox. Three prominent dimensions affecting the variability in response evaluations, based in validation, understanding, and control, are discussed: in-group versus out-group, identity-confirming versus identity-disconfirming, and burden-reducing versus burden-inducing. These dimensions deepen our understanding of how support is unique within the context of deployment, specifically in terms of the paradox it can create.
Acknowledgment
The current study comes from data collected for the author's dissertation research directed by Dr. Madeline Maxwell at the University of Texas, Austin.