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ABSTRACT
This discussion illustrates how the functional requirements for bibliographic records-family user tasks inform services to all users. The user tasks are placed into a larger context called the want-find-get-manage framework. In combination with the user tasks, want-find-get-manage facilitates a programmatic approach to the catalog specifically and to services in general. By doing so, traditional bibliographic content and services may become more effective while opening avenues for new resources and services, such as those built around born-digital content and non-bibliographic metadata. As a result, libraries become full partners with users, enabling innovation, learning, and growth.
Appendix A
Summary definitions of the FRBR-family user tasks
The definitions for the FRBR-family user tasks are presented below (paraphrased and summarized from their respective reports: FRBR, Citation1998, p. 79; FRAD, Citation2008, p. 46; FRSAD, Citation2010, p. 34; FRBR-LRM, 2016, p. 9). They are listed in this order: Find, Identify, Select, Contextualize, Justify, Obtain, and Explore.
Find
FRBR, FRAD, and FRSAD:
To find entities that correspond to the user’s stated search criteria.
FRBR-LRM:
To search on any relevant criteria in order to bring together information about one or more resources of interest.
Identify
FRBR:
To identify an entity (to confirm that it corresponds to the entity sought, or to distinguish between two or more entities with same or similar characteristics).
FRAD:
To validate the form of name used for a controlled access point.
FRSAD:
To identify a subject based on its attributes or relationships (to distinguish between two or more subjects with similar characteristics and to confirm that the appropriate subject has been found).
FRBR-LRM:
To clearly understand the nature of the resources found and to distinguish between similar resources.
Select
FRBR, FRAD, FRSAD:
To select an entity that is appropriate to the user’s needs (to choose or reject an entity or subject based on the user’s requirements, such as content, language, format, etc.).
FRBR-LRM:
To determine the suitability of the resources found and to choose (by accepting or by rejecting) specific resources.
Contextualize
FRAD:
To place an entity in context; to clarify the relationship between two or more entities or clarify the relationship between an entity and a name by which that entity is known.
Justify
FRAD:
To document the authority data creator’s reason for choosing the name or form of name on which a controlled access point is based.
Obtain
FRBR:
To acquire or obtain access to the entity described (to acquire or otherwise gain access to a resource through purchase, loan, etc., physically or electronically)
FRBR-LRM:
To access the content of the resource.
Explore
FRSAD:
To explore relationships between subjects (to explore relationships in order to understand the structure of a subject domain and its terminology)
FRBR-LRM:
To use the relationships between one resource and another to place them in a context.