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Research Article

Avoiding mixed messages: research-based fact-checking the media portrayals of voice user interfaces for older adults

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Pages 235-258 | Received 16 Oct 2021, Accepted 04 Jun 2022, Published online: 14 Jul 2022
 

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No potential conflict of interest was reported by the author(s).

Additional information

Notes on contributors

Jaisie Sin

Jaisie Sin ([email protected], http://jaisiesin.com) is a PhD Candidate at the Faculty of Information at the University of Toronto, and a researcher at the Technologies for Aging Gracefully Lab at the University of Toronto. Her area of expertise is at the intersection of Human-Computer Interaction, User Experience Design, Natural User Interfaces, and Inclusive Design. Her main research goals are to facilitate the design of interactive technologies in a way that factors users’ sociotechnical needs. Jaisie’s interests include speech and natural language interaction for mobile devices, sociotechnical systems design, inclusive design, and practical design-based approaches to bridging digital divides and reducing digitally mediated social exclusion.

Cosmin Munteanu

Cosmin Munteanu ([email protected], http://cosmin.taglab.ca) is an Associate Professor at the Institute for Communication, Culture, Information, and Technology at University of Toronto Mississauga, and Co-Director of the Technologies for Aging Gracefully Lab at the University of Toronto. His area of expertise is at the intersection of Human-Computer Interaction, Automatic Speech Recognition, Natural User Interfaces, Mobile Computing, Ethics, and Assistive Technologies, having dedicated the past two decades to investigating the human factors of interacting with information-rich media and intelligent technologies such as speech interfaces. His main research goals are to facilitate natural, meaningful, and safe interactions between people and digital media and devices. Cosmin’s multidisciplinary interests include speech and natural language interaction for mobile devices, mixed reality systems, learning technologies for marginalized users, usable privacy and cybersafety, assistive technologies for older adults, and ethics in human-computer interaction research.

Dongqing Chen

Dongqing Chen ([email protected]) is a master's student at the Faculty of Information at the University of Toronto and a UX designer/researcher at the beginning of her journey. Her research passion includes but is not limited to Accessibility Design, Human-Computer Interaction, and Voice User Interfaces. Her goals in research are to uncover the actual user experience and explore potentialities in various design fields. Dongqing put her creativity to practical use her research skills to give back in a meaningful way by designing products that make life easier and more convenient for society.

Jalena Threatt

Jalena Threatt ([email protected]) is a Master's Candidate at the Faculty of Information at the University of Toronto. Her area of interest is User Experience Design, Inclusive Design, Communication Design, and Healthcare User Experience Design.

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