Abstract
Product design's impact on quality is widely recognized. Less well recognized is the impact of production system design on quality. As quality can be improved by integrating it with the design of the product, so it can be improved by integrating quality with the design of the production system. This article provides evidence of the production system's influence on quality and surveys recent advances on the interface between quality and production system design including the design of the production system's quality control process. After mapping the literature, we identify opportunities for future research.
Acknowledgement
We gratefully acknowledge the contributions of three anonymous reviewers.