In this paper we identify a number of strategies that police officers use to cope with stress caused by problems in the workplace. We also compare coping strategies for gender and racial groups, and link differences to level of stress. Extensive observational data and a survey of 1,087 police officers in 24 departments were used to address the research questions. We found that African-Americans rely more strongly than Caucasians on bonds with other minorities, and that Caucasian officers more often use expression of feelings, trying to get others to like them, and camaraderie with coworkers. Women cope with stress by using escape and by keeping written records more often than men. The data also suggest that an officer's stress-level group depends on the coping strategies he or she uses. Implications for future research are discussed, as are programs to help police develop effective strategies for coping with workplace problems.
The authors would like to thank the officers and members of the state police-women's association for their extensive cooperation with the qualitative portion of this research; Darrell Stephens, former executive director of the Police Executive Research Forum (PERF), Washington, DC; member departments and chiefs of PERF; and Professor David Carter of Michigan State University for invaluable assistance in collecting the quantitative data.
The authors would like to thank the officers and members of the state police-women's association for their extensive cooperation with the qualitative portion of this research; Darrell Stephens, former executive director of the Police Executive Research Forum (PERF), Washington, DC; member departments and chiefs of PERF; and Professor David Carter of Michigan State University for invaluable assistance in collecting the quantitative data.
Notes
The authors would like to thank the officers and members of the state police-women's association for their extensive cooperation with the qualitative portion of this research; Darrell Stephens, former executive director of the Police Executive Research Forum (PERF), Washington, DC; member departments and chiefs of PERF; and Professor David Carter of Michigan State University for invaluable assistance in collecting the quantitative data.