Abstract
We aim to determine the traffic density of the system as a control method in queuing systems and to keep it at the desired level. This article expands the sequential probability ratio test (SPRT) method in the heterogeneous server queuing system, which gives more accurate results in modeling a real-life case. Controlling the traffic density of the heterogeneous server queuing system can be used to determine optimal policies for the system.
ACKNOWLEDGMENTS
The authors are extremely grateful to Editor-in-Chief Professor Nitis Mukhopadhyay, the Associate Editor, and anonymous referee(s) for their valuable comments, suggestions, and constructive criticism that improved the quality of the article.
DISCLOSURE
The authors have no conflicts of interest to report.