Abstract
This study used communication privacy management and psychological contract (PC) theory to see if employee concerns about e-mail privacy would influence their feelings of PC violation and trust in top management. In addition, this study examined the impact of perceived PC violations on employees' feelings of trust in top management and affective organizational commitment. A total of 251 participants filled out a Web questionnaire. Results were consistent with the theoretical perspective, as feelings of e-mail privacy were linked to perceived PC violations and trust in top management. These perceptions, in turn, were related to employees' feelings of affective commitment.
Acknowledgments
An earlier version of this manuscript was presented on the Top Three Competitive Papers in Organizational Communication panel at the 2010 meeting of the Eastern Communication Association in Baltimore, MD.
Notes
Note. (R) indicates reverse-scored item.
Note. Commitment = affective commitment; Trust = trust in top management; COI = Concerns about Organizational Infringement (i.e., e-mail privacy); PCV = psychological contract violation.
*p < .01 (two-tailed).
Note. R 2 = .35. COI = Concerns about Organizational Infringement (i.e., e-mail privacy); PCV = psychological contract violation.
*p < .05. **p < .01.
Note. R 2 = .33. PCV = psychological contract violation; Trust = trust in top management.
*p < .01.