Preliminary development of a measure of faculty/advisor communication apprehension

Abstract

Frequent, quality contact with faculty and professional staff (including academic advisors) has been associated with increased retention among undergraduate university students. Communication apprehension associated with interacting with faculty and staff, then, may have a negative impact on retention. The reported study represents an initial attempt to describe the concept of faculty / advisor communication apprehension, as well as to pilot test an instrument to identify faculty / advisor CA in incoming freshmen students.