The relationship between perceived supervisory communication behaviors and subordinate organizational identification

Abstract

This study examined the relationship between subordinate perceptions of supervisor communication skills (i.e., communicator competence, communicative adaptability, interaction involvement) and subordinate level of organizational identification. Participants were 135 undergraduate college students who reported on their summer work experience. Results indicated that (a) supervisor communication competence is the only significant predictor of subordinate organizational identification and (b) subordinates with high levels of identification view their supervisors as being more competent communicators and more involved in interactions than subordinates with moderate or low levels of identification.