Abstract
Background. We examined the main topics of inquiry (Subjects of Interaction—SOI) of calls made by the general public to the National Cancer Institute's Cancer Information Service's (CIS) 1-800-4-CANCER telephone information service. Methods. We analyzed data from 37,620 callers to the CIS between September 2002 and August 2003. We conducted frequencies, chi-squares, and logistic regressions to ascertain sample characteristics and sociodemographic correlates of each SOI. Results. We found differences in discussion of the 7 main SOI by age, sex, ethnicity, race, and education. Conclusions. Findings inform the CIS' and other organizations' efforts to develop and disseminate cancer information. J Cancer Educ. 2007; 22:91–98
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*Supported in whole or in part by federal funds from the National Cancer Institute, National Institutes of Health under contract N01-CO-124000. The content of this publication does not necessarily reflect the views of the Department of Health and Human Services, nor does mention of trade names, commercial products, or organizations imply endorsement by the US Government.