Research Propositions for Knowledge Management Systems Supporting it Outsourcing Relationships

Abstract

With changing business environments, the locus of value creation is no longer within the boundaries of a single firm, but occurs instead at the nexus of relationships between parties. With the growing importance of pooling knowledge resources, knowledge management will have to transcend organizational boundaries. Based on current research literature, this paper develops research propositions to study causal aspects of knowledge management systems supporting IT outsourcing relationships. Perspectives from the research literature applied in this paper include knowledge transfer, strategic intent, knowledge management technology stages, intangible assets, resource-based theory, vendor value proposition, value shop, and knowledge strategy.

• knowledge transfer
• stages of growth
• external structure
• value shop
• knowledge strategy
• inter-organizational learning
• outsourcing arrangement