Employees’ Mobile Cyberslacking and Their Commitment to the Organization

ABSTRACT

While the introduction of the Internet facilitated communication channels at the workplace to improve employees’ productivity, it also raised new challenges, such as cyberslacking. The problem that this research study addresses is mobile device cyberslacking at the workplace as it relates to productivity. A mobile cyberslacking-commitment taxonomy (MCCT) was developed to classify employees’ potential for productivity based on the self-reported frequency of cyberslacking (FCyS) and employee’s commitment to the organization (EC2O). Results of a Web-based survey showed that employees were dispersed across the developed taxonomy, with 4.91% identified as potentially problematic. Significant differences between the constructs and demographics suggest that an employee’s potential for productivity is affected by age, gender, education level, and industry type. The results of this study contributed to information systems’ (IS) body of knowledge by providing researchers and practitioners a novel benchmarking tool of the MCCT to enable the measure of productivity in the context of the workplace.

KEYWORDS:

• Cyberslacking
• employee commitment
• mobile device
• productivity