398
Views
5
CrossRef citations to date
0
Altmetric
Research Article

Understanding the Use of Knowledge Sharing Tools

, , ORCID Icon &
Pages 458-470 | Published online: 08 Jun 2020
 

ABSTRACT

This paper investigates the drivers of the use of knowledge-sharing tools through the lens of task–technology fit (TTF), the role of social factors, and the cognitive and affective mechanisms. Data were collected from 294 knowledge workers and analyzed using partial least squares. This study found that cognition (i.e., perceived usefulness) and positive affect play an important role in mediating the effect of TTF, social influence, and trust on users’ behavioral intention. Interestingly, the role of negative affect as a mediator between sociotechnical factors and behavioral intention is considered not significant by the knowledge workers. This research has practical implications for organizations that are planning or reviewing their knowledge-sharing initiatives.

Log in via your institution

Log in to Taylor & Francis Online

PDF download + Online access

  • 48 hours access to article PDF & online version
  • Article PDF can be downloaded
  • Article PDF can be printed
USD 61.00 Add to cart

Issue Purchase

  • 30 days online access to complete issue
  • Article PDFs can be downloaded
  • Article PDFs can be printed
USD 145.00 Add to cart

* Local tax will be added as applicable

Related Research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.