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Research Article

Student Engagement Level in an e-Learning Environment: Clustering Using K-means

Pages 137-156 | Published online: 16 Mar 2020
 

ABSTRACT

E-learning platforms and processes face several challenges, among which is the idea of personalizing the e-learning experience and to keep students motivated and engaged. This work is part of a larger study that aims to tackle these two challenges using a variety of machine learning techniques. To that end, this paper proposes the use of k-means algorithm to cluster students based on 12 engagement metrics divided into two categories: interaction-related and effort-related. Quantitative analysis is performed to identify the students that are not engaged who may need help. Three different clustering models are considered: two-level, three-level, and five-level. The considered dataset is the students’ event log of a second-year undergraduate Science course from a North American university that was given in a blended format. The event log is transformed using MATLAB to generate a new dataset representing the considered metrics. Experimental results’ analysis shows that among the considered interaction-related and effort-related metrics, the number of logins and the average duration to submit assignments are the most representative of the students’ engagement level. Furthermore, using the silhouette coefficient as a performance metric, it is shown that the two-level model offers the best performance in terms of cluster separation. However, the three-level model has a similar performance while better identifying students with low engagement levels.

Acknowledgments

The authors would like to thank Dr. W. Crocker from Western University’s Faculty of Education for her feedback and helpful insights which were extremely valuable for the completion of this paper.

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