Requirements for models, methods and tools supporting servitisation of products in manufacturing service ecosystems

Abstract

In this paper, the requirements for models, methods and tools to support servitisation through collaboration of manufacturing enterprises and service providers are addressed. The Manufacturing SErvice Ecosystem (MSEE) European project has applied a novel approach to elicit these requirements and aims to fulfil them by establishing a manufacturing service ecosystems (MSE) concept. After identifying and specifying the requirements for support, MSEE has developed models, methods and tools to realise products and services in virtual enterprises, established from the MSE and validated them in four European test cases.

Keywords:

• manufacturing service ecosystem
• virtual enterprise
• servitisation
• manufacturing engineering
• service operation
• product design

Acknowledgements

The authors wish to acknowledge the European Commission and all the MSEE project partners for their contribution.

Disclosure statement

No potential conflict of interest was reported by the authors.

Additional information

Funding

This work has been supported by the European Commission through the FoF–ICT Project MSEE: Manufacturing SErvice Ecosystem [grant number 284860], which has fostered the research in this area and developed the final MSE concept and several practical implementations in the manufacturing industry.